At our company, we prioritize the safety of our customers, and as such, we are unable to accept returns or exchanges due to health risks. However, in the event that an item is received in a damaged condition, we kindly request that you contact us via email at contact@nursesknowchemokits.com, with the subject line “Damaged Item”. We will respond to your email within 72 hours and may request that the item be returned.

Our customer service team will assess the damage and if it is deemed to be damaged, we will send a replacement at no additional cost.